Training & Career Development

Write your Own Story

Wherever you join us, in whichever pub, bar or restaurant, and at whatever level, you can expect everything you need to find your feet and get comfortable in your new job.

Just don’t get too comfortable. Because ours is a dynamic, changing environment where we’re always looking ahead to take advantage of the opportunities.

Check out our handy guide to the structured training on offer – use it as your road map to help you get to where you want to be.

Think of it like writing the next chapter of your career…

Level One: Staff Training

Induction
13-Week training plans
Flow e-module training
Wine, Spirit & Education Trust Training
Product Training
Buddy Training

Experienced Craft Programme – Six One Day Workshops

Advanced Social Skills
Advanced Selling Skills
Conflict Handling
Bar Set-Up
Using social media to promote your unit

Level Two: Supervisors

Four Day Supervisor Course
Cellar Training
Advanced Wine, Spirit & Education Training
First Aid Training
Food Safety Course
Personal License Course

Level Three: Assistant Managers

Management Development Programme – Five Three Day Training Courses

Managing Yourself & Your Team
Social Media as a Sales Tool / How to Sell Your Unit
How to recruit, appraise, counsel and discipline
How to prepare an annual budget
Developing Food & Restaurant Knowledge

Level Four: General Managers

Supported preparation and consultation of your businesses annual budget
Supported preparation and consultation of your businesses annual sales & marketing plan
Inspiring managers’ meetings and company updates
Supported development from the Group Support Offices team of a dedicated Operations Manager, Sales Manager, Human Resources Manager & Executive Chef