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I love working in an organisation that's leading the future of the industry

Jenelyn - Floor Supervisor

Le Monde Hotel

Meet Jenelyn

  • Why did you choose to work for us?

    Reputation is certainly a factor. I am proud to work in a company with a good leadership in the hospitality industry.

  • Tell us about your story so far?

    I've been in the hospitality industry for quite a while now and I am very fortunate to have a job that I truly enjoy. Assuring our guests of the sincere service we can offer. Being filled with a passion for service and drive for excellence is my form of welcoming them.

  • What do you get up to on a typical day/shift?

    My typical day is to make sure that I provide the highest quality of service to our guests and ensure that they leave Le Monde with a positive impression.

  • What do you like most about working here?

    Professionalism and work ethic. I love working in an organisation that's leading the future of the industry and promotes equality and diversity by treating staff fairly and developing their full potential.

  • What’s been your biggest achievement so far?

    What I consider to be my biggest achievement is my great relationship with customers. I always try to give them the best service and be ready to do anything to sort them out. I always place myself in their shoes and give them what I would have expected if I was a customer. Despite the many challenges, my customers give me a reason to smile.

  • What makes someone successful here?

    The organisation's culture supports learning, training and development on the job and rewards hard work. To be successful, a person's goals need to be very focused, big yet obtainable and aligned to their strengths. They are constantly coming up with new ideas and searching for the next big thing. They are always willing to help.

  • Tell us about the training and development…

    It builds a more efficient, effective and highly motivated team. It enhances individuals competitiveness and improves morale of the employees.

  • What is it really like to work here?

    I really believe in the value of teamwork. I believe strongly in working with other people towards a common goal but we create friendship and camaraderie at the same time. It's fun.

  • What do you think makes us unique as an employer?

    You grow intelligently and create long-term opportunity for your employees, clients and communities. You build a strong and flourishing business that cares for its employees and enables them to deliver work that leaves a strong and positive legacy.

  • What would you say to someone who was thinking of applying?

    I always tell them that it's a unique, vibrant and interesting place to work. We often provide service to an estimated 60-100 guests, a number which can easily fluctuate depending on the date or occasion.

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